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Welcome Offer 🎁

Register to become a member and enjoy a HKD20 new member discount.

Loyalty Program 👑

$1 = 1 point
Earn 1 point for every HK$1 spent

1000 points = HKD 50
2000 points = HKD 120
3000 points = HKD 200

General Questions 🔍

Here you will find answers to most of the common questions about our membership program.If anything is unclear or you have additional questions, please feel free to reach out to us at cs@hellolulu.com – we’re happy to help!

Why should I sign up?

Create an account for a faster, easier shopping experience next time!
Your details will be saved so you can checkout quicker, track orders easily, and manage everything in one place. 

By creating an account, you will be able to:

1. Checkout faster by saving your address in your Address Book
2. View your order status and history under My Purchases
3. Save your favourite items in your Wishlist
4. Receive the latest news on Promotions and New Arrivals

How to sign up?

1. Click here
2. Simply enter all info to finish registration

How do I sign in to my account?

Enter your email address and password into the sign in field.

How do I delete an account?

We're so sorry to see you go. 

To delete your account, please contact our customer service team via cs@hellolulu.com.